General Terms

LE ORA COUTURE Ltd.
Last updated: 26.07.2025

1. Introduction

These General Terms & Conditions (“Terms”) govern your use of the website www.l-ora.com and the purchase of products offered by Le Ora Couture Ltd., based in Sofia, Bulgaria. By accessing our site or placing an order, you agree to these Terms.

2. Company Information

Company Name: Le Ora Couture Ltd.
Address: 3 Lyutibrod Street, 1233 Sofia, Bulgaria
VAT Number: 207989914
Email: sales@l-ora.com
Phone: +359 897 379 050

3. Products and Availability

All products are subject to availability. We reserve the right to withdraw items at any time. Product descriptions and images are provided for information only and may vary slightly from the delivered item.

4. Pricing and Payment

Prices are listed in EUR and include VAT where applicable. Le Ora Couture reserves the right to change prices without prior notice. Payments can be made securely via credit/debit card or other accepted payment methods shown at checkout.

5. Order Process

Once you place an order, you will receive a confirmation email. This does not constitute acceptance. The contract is only formed once we dispatch the product(s). We reserve the right to cancel any order prior to dispatch for any reason.

6. Shipping & Delivery

We deliver throughout Europe. Estimated delivery times are shown during checkout and may vary by destination. Delivery delays due to customs or external factors are beyond our control.

7. Returns & Exchanges

Customers may return or exchange items within 14 days of delivery, provided the items are unused, unworn, and in original packaging. For full return instructions, please see our Returns Policy.

8. Intellectual Property

All content on this website (text, images, logos, designs) is the property of Le Ora Couture Ltd. or its licensors and may not be copied, reproduced, or used without permission.

9. Liability

Le Ora Couture shall not be liable for any indirect or consequential losses arising from the use of the website or purchased products, to the maximum extent permitted by law.

10. Privacy & Data Protection

We process your personal data in accordance with GDPR. For full details, refer to our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of Bulgaria. Any disputes arising shall be subject to the jurisdiction of Bulgarian courts.